Warranty Info

No Questions Asked Warranty.  If you screw it up, break it, or cut it in two with a cutting torch, send it back and we'll replace it. Warranty is transferable. In other words, we warranty the knife no matter how many times it's been traded, sold or given away. We don't ask for a sales receipt, date of purchase or where you bought the knife - No fine print and no hassles. If you have a problem, contact us. 

Note: You MUST complete this form and return it with your knife. You must email us a tracking number and the reason you are returning the knife for warranty repair. We suggest you email us before you ship the knife to make sure the knife is covered since we do not warranty normal wear and tear.

We do not warranty against rust or normal wear and tear. Note: Our knives are made from high carbon 1095 steel. And while 1095 is a top choice for professional cutlery designed for hard use, it will rust and stain if not properly cared for - especially on the cutting edge and around the laser engraving. It is the user's responsibility to keep the blades properly lubricated and cleaned. We suggest using a dry film rust inhibitor such as TUF-GLIDE or TUF-CLOTH.

This  warranty does not apply to the new Lite Machete or our soft goods line. Please view this page for warranty information on the Lite Machete.

A lot of folks have asked us how we can stay in business offering such great customer service and warranty protection. The answer is simple; we believe that American consumers, as a whole, are honest people. The occasional customers who are dishonest are few and far between, so even if we lose every once in a while due to dishonesty, our reputation of great customer service, regardless of the situation, brings us more good customers.

Randall's Adventure & Training only guarantees and offers customer service on knives built by ESEE Knives (Formerly RAT Cutlery Company) and any knife manufactured by RAT Cutlery Company before the name changed to ESEE Knives. Randall's Adventure & Training does not guarantee or offer any customer service for knives that are manufactured by any other company. Randall's Adventure &  Training does not guarantee or offer a warranty on any knife manufactured by Ontario Knife Company. Please view the history page for more information.